Terms of service

Last Updated: May 26, 2026

These Terms of Service apply to nilpferdcubes.com (the “Site”). Nilpferd products, brand assets, and brand intellectual property are owned by Taizhou Fengxing E-commerce Store (台州市逢星电子商务商行), the registered business and brand owner for this website. BASTIANHER LTD serves as the authorized U.S. operations and payment support entity for nilpferdcubes.com. BASTIANHER LTD assists with customer transactions, payment support, order processing, customer support, returns, and refunds for purchases made through this Site. Throughout the Site, the terms “we,” “us,” and “our” refer to the business operations conducted for nilpferdcubes.com, unless the context specifically refers to brand or intellectual property ownership. By visiting our Site, using our services, and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

A. Online Store Terms

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any minor dependents to use this Site under your supervision.

You may not use our products, services, or Site for any illegal or unauthorized purpose, and you may not violate any applicable laws or regulations through your use of the Site.

B. Shipping Jurisdiction and Order Acceptance

Our fulfillment service is currently available only for eligible orders shipped to addresses within the 48 contiguous United States.

We reserve the right to refuse, limit, cancel, or refund any order at our discretion, including where an order contains inaccurate information, presents a fraud risk, cannot be fulfilled operationally, or falls outside our supported shipping area.

C. Product Information, Pricing, and Service Changes

We make reasonable efforts to display product information, descriptions, images, specifications, availability, and pricing as accurately as possible.

We also make reasonable efforts to keep product information, pricing, availability, specifications, images, and website content accurate and up to date. If an error is identified, we will correct it as soon as reasonably possible.

We reserve the right to correct errors, update information, change prices, modify product offerings, suspend services, or discontinue any part of the Site when reasonably necessary. Any confirmed order will be handled according to the information available at the time of purchase, unless correction is required due to an obvious error, fraud risk, operational issue, or legal requirement.

D. Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all transactions made through our Site.

You agree to promptly update your account and other information, including your email address, shipping address, and payment details, so that we can complete your transaction and contact you when necessary.

Payments are processed through third-party payment service providers. BASTIANHER LTD serves as the authorized U.S. operations and payment support entity for nilpferdcubes.com and assists with payment support, order processing, customer support, returns, and refunds. We may also use fraud screening, payment review, and order verification procedures to help protect our business and our customers.

E. Intellectual Property

Nilpferd brand assets, intellectual property rights, and related brand materials are owned by Taizhou Fengxing E-commerce Store (台州市逢星电子商务商行). BASTIANHER LTD provides authorized U.S. operations and payment support services for the Site.

You may not copy, reproduce, republish, distribute, upload, display, modify, transmit, or otherwise use any Site content for commercial purposes without prior written permission from the relevant rights holder.

F. Prohibited Uses

In addition to other restrictions set forth in these Terms, you may not use the Site or its content:

  • For any unlawful purpose
  • To violate any applicable laws or regulations
  • To infringe our intellectual property rights or the rights of others
  • To upload or transmit viruses, malware, or malicious code
  • To interfere with or circumvent the security features of the Site or any related system or network

G. Third-Party Services and Links

Certain content, services, or functionalities on our Site may include materials, tools, payment systems, apps, or links provided by third parties.

We are not responsible for examining or evaluating the content, policies, accuracy, or practices of any third-party website or service, and we are not liable for any third-party materials, products, services, or transactions.

H. Disclaimer of Warranties

We do not guarantee, represent, or warrant that your use of the Site or Service will be uninterrupted, timely, secure, or error-free.

The Site, the Service, and all products and content provided through the Site are offered on an “as is” and “as available” basis, unless otherwise expressly stated by us in writing.

I. Limitation of Liability

To the fullest extent permitted by applicable law, Taizhou Fengxing E-commerce Store (台州市逢星电子商务商行), BASTIANHER LTD, their owners, affiliates, service providers, employees, contractors, and agents shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of or relating to your use of the Site, the Service, or any product purchased through the Site.

This includes, without limitation, claims relating to lost profits, lost revenue, lost savings, loss of data, replacement costs, shipping delays outside our control, or similar damages, whether based in contract, tort, strict liability, or otherwise, to the extent permitted by law.

J. Indemnification

You agree to indemnify, defend, and hold harmless Taizhou Fengxing E-commerce Store (台州市逢星电子商务商行), BASTIANHER LTD, and their affiliates, officers, employees, contractors, licensors, service providers, and agents from any claim or demand arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or the rights of a third party.

K. Governing Law

These Terms of Service and any separate agreements concerning the registered business, brand ownership, and intellectual property rights shall be governed by the laws applicable to Taizhou Fengxing E-commerce Store, except where mandatory consumer protection laws provide otherwise. Matters specifically related to U.S. operations support, payment support, logistics assistance, and customer service support may be handled in accordance with applicable U.S. laws and the operational role of BASTIANHER LTD, where required.

L. Changes to These Terms

We reserve the right to update, revise, or replace any part of these Terms of Service at any time by posting changes on this page. Your continued use of the Site after any update constitutes acceptance of the revised Terms.

M. Contact & Business Information

If you have any questions about these Terms of Service, please contact our support team.

Brand: Nilpferd

Registered Business & Brand Owner: Taizhou Fengxing E-commerce Store (台州市逢星电子商务商行)

Unified Social Credit Code: 91331002MA2MBFGF6H

Registered Address: Room 1208, Building 3, Business Center, No. 114 Jiefang South Road, Haimen Subdistrict, Jiaojiang District, Taizhou, Zhejiang, China 318000

Authorized U.S. Operations & Payment Support Entity: BASTIANHER LTD

Registered Business Address: 815 W Market St, Louisville, KY 40202, United States

Customer Support Phone: +1 706-628-6309 (Mon - Fri, 9:30 AM - 6:30 PM Eastern Time)

Email: support@nilpferdcubes.com

WhatsApp: +86 131 6591 1188

Order Cut-Off Time: 5:00 PM Eastern Time, Monday to Friday